FAQs
- Q?Our Commitment to Person Centred Care
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A.
- As CSK Support 24 customers, you have peace of mind, knowing that you are receiving care from an organisation, which is dedicated to deliver very high quality of person centred care.
- When you call us, a representative will answer your questions and address any concerns you may have upon receipt of your approval, our dedicated team will come out to you to conduct initial consultation and assessment for your needs. All findings and request will then be scheduled into CSK Support 24 approved plan.
- The allocation manager will then assign support worker that are fully trained.
- Our staff are all recruited through a careful selection process, which includes:
- A face-to-face interview
- Criminal Records Bureau (CRB) Disclosure
- Two written references checks
- A full induction programme.
- All of our staff have achieved a range of qualifications, skills and experience that will ensure high standard of quality tailored individual care in addition our staff are trained to deliver care in a specific way which maintains service user right to:Service user needs are specifically matched with our staff qualifications, skills and attributes.
- Dignity
- Privacy
- Choice
- Respect
- We have fully trained personal support workers for disabled elderly and people with dementia.
- As CSK Support 24 customers, you have peace of mind, knowing that you are receiving care from an organisation, which is dedicated to deliver very high quality of person centred care.
- Q?Why csksupport24?
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A.
- Our care-at-home services offer you the choice to remain independent in the comfort of your own home, without compromising your quality of care.
- High quality care according to your needs and your faith. We offer Christian care and Muslim care as well.
- Our well trained and dedicated team offers:
- 24×7 services, including all bank holidays and weekends.
- A cost effective and comforting solution for you.
- Highly trained and DBS (CRB) checked personal care assistant and support workers.
- Honest and dedicated care assistant and support workers.
- We offer client marching services to ensure compatibility.
- On-going assessment and regular care review to ensure service user satisfaction.
- We offer a high level of communication between the customers, their families and other Health Care Professionals.